Universally Speaking is a pre-eminent, end-to-end, game services provider for the integral gaming market with sites in UK, Madrid and Cebu. Gaming is our passion and our primary focus. We are multi-award winning in Localisation and Quality Assurance, working across all time zones. We work closely with our clients and pride ourselves on our ability to become an extension of their internal teams.

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With over 25 years of experience working the games industry as sector-specific specialist, Universally Speaking is one of the industries most trusted game service providers. We are recommended by the industry, for the industry.

We are continuously recognised by the industry for excellence. We have won the highly prestigious TIGA games award for Best Services Provider 2019 and the Best QA and Localisation Service Provider in 2020.

We are looking to recruit an experience HR Assistant for our site in Madrid on a Permanent basis.



They will join a small HR team in this growing fast paced business.

Requirements
Key Accountabilities

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- Role model the Universally Speaking Values and Behaviours treating employees as Adults, Individuals and Customers
- Understand the business goals and challenges, supporting managers and employees with effective HR support and ensuring we are Fit for the Future
- Act as first point of contact for both internal and external enquiries - proactively responding to all enquiries and escalating as appropriate. Delivering a great employee experience and support service
- Payroll working with the Payroll team internally to make sure relevant starters, leavers and changes are notified
- Work with HR Ops to deliver first class admin and query support to ensure we meet our SLAs
- Systems and Workflows responsible for improvement to HR systems and workflows to optimise effectiveness. Ensuring accurate and timely access to data and minimising duplication of

📌 HR Assistant in Madrid
🏢 Universally Speaking
📍 Madrid