Job Title

Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.
Supervisor (English speaking), Hybrid location in Barcelona (on‑site), High Tech Industry HS03.

Responsibilities

-
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction.
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date.
- Enabler to remove roadblocks and help the team resolve challenges to support sales opportunities.
- Monitor and drive team call time and productivity and conduct weekly performance reviews and coaching sessions with all team members.
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories.
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market.




- Maintain communication with Sales Director and external clients to ensure strategic client relationships are fostered and developed.
- Work with client contact on reporting and forecasting.
- Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs).
- Coordinate team incentives and Sales Performance Incentive Funds.
- Partner and build business relationships with all partners to ensure customer expectations are met.

Qualifications

-
- Bilingual or proficient in Dutch and advanced in English.
- 3+ years proven work experience in a sales role.
- Passion for customer experience and driving team results.
- Experience in operations and strategy building.
- Excellent coaching history, record of developing and retaining great employees.
- Experience maximizing revenue through best practices.
- Experience working with or similar CRM.
- Experience finding solutions as a m

📌 Supervisor (English- speaking) - Hybrid- High Tech Industry (Barcelona)
🏢 Concentrix
📍 Barcelona