About Meller

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Born in Barcelona, Meller is a integral sunglasses and accessories brand with a presence in over 100 countries. Our growth isn't based on doing more manual work, but on scaling intelligently by combining creativity, data, and technology. We believe the future of e-commerce is driven by Artificial Intelligence and automation, and we are building the team to lead that shift.

Your Mission

We are looking for a Loyalty & AI Automation Specialist obsessed with enhancing the customer experience and eliminating repetitive tasks through intelligent systems. You won't just be managing traditional campaigns; you will lead two foundational areas for our future:
- Loyalty Program: You will design and scale our loyalty program into a primary growth engine, creating engaging incentives, analyzing customer behavior, and continuously maximizing Customer Lifetime Value (LTV).
- AI & Process Automation: You will spot bottlenecks and manual tasks,



building efficient solutions using No-Code tools and AI agents (ChatGPT, Claude, Make, Zapier, n8n).
- CRM & Customer Lifecycle: You will work side-by-side with the CRM team to optimize the entire customer journey, from Welcome Journeys and Product Education to Winback and VIP retention.
- Continuous Experimentation: You will launch monthly experiments aimed at improving retention, saving the team time, and boosting recurring revenue. We believe in building systems that get 1% better every week.

What We Are Looking For
- Experience: 2 to 5 years in CRM, E-commerce, or Marketing Automation.
- Mindset: A deep curiosity for Artificial Intelligence, an analytical mindset, and a systems-thinking approach (you prefer building scalable solutions over just executing tasks).
- Languages: Fluency in Spanish and professional proficiency in English.
- Drive: Highly organized, capable of learning new tool

📌 Loyalty and AI Automation Specialist (Barcelona)
🏢 MELLER
📍 Barcelona