Job OverviewZoho Corporation is a leading provider of Saa S products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.Your Day‑to‑Day ResponsibilitiesBecome a subject matter expert on Zoho’s suite of business applications, mastering their features, configurations, and integration capabilities.Serve as a trusted technical advisor for our Spanish‑speaking customers via phone, chat, and email, providing in‑depth troubleshooting and solution llaborate with cross‑functional teams to investigate complex technical scenarios, reproduce issues, and drive timely resolutions.Assist customers in configuring integrations and automations to optimize their workflows and validate proof‑of‑concept ntribute to a culture of continuous improvement by documenting best practices, refining internal processes, and sharing knowledge across teams.Maintain accurate case records and insights to help enhance both customer experience and product quality.Requirements3–5 years of experience in technical support, Saa S support, or system administration roles.Fluent proficiency in Spanish and a strong command of English, both written and verbal (mandatory).Strong technical understanding and familiarity with Saa S environments;
experience configuring integrations,



automations, or API‑based workflows is an advantage.Natural ability to solve problems and analyze complex issues.Adaptable mindset and willingness to learn new product features fortable working in a collaborative, in‑office environment.Bonus SkillsBasic programming or scripting knowledge.Experience working with REST APIs.Familiarity with database concepts.Experience configuring or troubleshooting Saa S integrations.Benefits27 days vacation excluding public holidays and statutory holidays.Health pany lunch provided when the employee is in the office.Mac Book, mobile, and paid SIM for business pany‑paid travel insurance for business purposes.Opportunity to work with a integral team and contribute to the growth of a leading technology company.Location: Valencia (Spain). The role requires periodic travel. Applicants must hold a national or EU passport and have valid work authorization. Successful candidates will undergo background verification in compliance with national legislation and market standards.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionInformation TechnologyIndustriesIT Services and IT ConsultingJoin Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate.Together, let's shape the future of business software!

📌 Customer Support Engineer (Valencia)
🏢 Zoho Europe
📍 Valencia