The RoleTrust Payments is seeking a (Senior) Business Development Manager to drive new business acquisition within Travel & Ticketing such as online travel agencies, event tickets, and short-term rentals, and regulated financial services across EU markets.This role is centered around new business, with a particular focus on profitability from self-generated relationships. The successful applicant will be able to learn about our core and value-added proposition, applying our solutions to solve customer challenges.Historic sales success is desired, and we would welcome applicants that have experience successfully engaging with prospects in our primary vertical industries such as EU travel, hospitality, ticketing and similar verticals.What We Expect of You, Day To DaySeek new prospective merchants and introducers proactively, promoting the benefits of Trust Payments' range of products and servicesIdentify key challenges for merchants and partners and offer solutions by applying the correct range of products and services, whilst sustaining profitable termsUse existing industry networks within Travel& Hospitality including ticketing, short-term rentals and financial services to generate qualified opportunitiesNavigate complex regulatory requirements and position Trust Payments' solutions accordinglyDevelop and maintain deep vertical expertise in target industries, staying current with market trends, regulatory changes, and competitive landscapeQualify opportunities based on profitability potential, risk profile, and strategic fitBuild business cases and ROI models demonstrating value proposition to prospectsNegotiate commercial and contractual terms with full support available from Line Manager and Department DirectorManage onboarding and the initial after care of your new customers, until ready to be migrated to an Account ManagerWork closely with product, project management and marketing to create a value proposition for Trust products and solutionsRegularly update our CRM system for the purpose of accurate reporting,



forecasting and pipeline managementRepresent our business at trade events where requiredQualificationsMinimum 3 years' B2 B sales experience in payments, financial services, or fintech, with demonstrable track record of self-generated new businessDirect experience selling to Travels, Hospitality, or Ticketing - must be able to evidence existing relationships and market knowledgeAbility to consistently meet/exceed revenue targets through self-generated pipelineUnderstanding of payment processing, merchant services, and acquiring in regulated environmentsCommercial acumen with ability to structure profitable deals whilst remaining competitiveConsultative selling approach - ability to understand merchant pain points and position solutions accordinglyNegotiation skills with experience managing complex, multi-stakeholder sales cyclesProficient with CRM systems (Salesforce preferred) for pipeline management and forecastingExcellent communication and negotiation skills in English (written and verbal);
additional European language capabilities are valued, with particular preference for Spanish, Portuguese speakersSelf-motivated, resilient, and comfortable working autonomously in a target-driven environmentWillingness to travel across EU markets and attend industry eventsExisting book of contacts within Travel, Hospitality, and Ticketing sectorsExperience with PSP, gateway, or acquiring solutionsKnowledge of alternative payment methods (APMs), crypto payments, or open bankingUnderstanding of risk management and fraud prevention in high-risk verticalsExcellent written and verbal communication skills in English;
fluency in additionalEuropean languagesis beneficial,



particularlySpanish, PortugueseRelevant industry qualifications or certificationsAdditional InformationTrust Payments is an Equal Opportunities Employer. We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.BenefitsBe part of a dynamic, market-leading Fintech experiencing rapid growthFlexible work arrangements tailored to role requirements and business needsComprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aidersExtensive leave provisions, encompassing annual, volunteering, and birthday allowancesProgressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leaveRobust compensation package, including pension scheme, healthcare plans, and life assuranceRegular corporate events fostering team cohesion and company cultureDiverse company culture and general working environmentContinuous professional development and career advancement opportunitiesOffer of EmploymentOffer of employment with Trust Payments is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

📌 (Senior) Business Development Manager - Travel / Hospitality / Ticketing (Madrid)
🏢 Trust Payments
📍 Madrid