Your role at Dynatrace

Self-Service Knowledge is part of Dynatrace’s Strategic Product Communication solution, transforming knowledge into strategic, product-aligned assets that enable customers and teams to learn and solve problems independently, at scale.

As a Senior Context Engineer (Program Manager), you will play a key role in Dynatrace’s AI-first operating model. This is a new and evolving role, focused on designing and continuously improving the context layer that powers AI-driven content systems, self-service knowledge, and internal platforms.

Working at the intersection of AI systems, technical documentation, and program execution, you ensure high-quality technical context can be reliably consumed by AI and scaled across teams. In close collaboration with senior technical leadership and stakeholders across Product, Engineering, and Documentation, you translate strategic goals into structured, executable outcomes.
- Responsible for building, managing, and maintaining the context layer for AI content systems.​




- Ensures alignment and effective collaboration from strategy through to execution, helping to achieve the goals set for Self-Service Knowledge.​
- Fosters planning and breaking down the “What” we want to solve into “How” to we need solve it.​
- Actively tracks and reports on execution progress.​
- Continuously optimizing, refining, and aligning processes related to value delivery.​
- Empowers Product Managers, Information Developers, and more.​
- Proactively identifies and escalates blockers.​
- Analyzes and assess program risks and issues and makes corrective measures.
- Curates and enriches metadata across data assets, resolving semantic conflicts, and packaging context into formats that AI agents can use.
- Connects stakeholders to ensure strategic implementation and completion of core roadmap items.
- Shapes and implements guidelines and goals for technical writing across teams and channels.
- Advocates for technical writing and documentation be

📌 Program Manager: Context Engineer (Barcelona)
🏢 Dynatrace
📍 Barcelona