Director of Commercial Operations – EMEAI

Location: Adaptable within the EMEAI region
Reporting to: President, EMEAI
Travel: Regular regional travel required

The opportunity

Oxford Instruments is looking for an experienced Director of Commercial Operations – EMEAI to lead and develop the commercial infrastructure supporting our continued growth across Europe, the Middle East, Africa and India.

This is a high-impact leadership role with responsibility for connecting front-office commercial strategy with effective back-office execution. You will oversee the operational journey from opportunity and quotation through to order, delivery, invoicing and revenue conversion.

Working across Sales, Service, Marketing, Finance, Legal, Supply Chain and our business units, you will simplify processes, remove bottlenecks and create scalable ways of working. A key priority will be helping our commercial teams spend less time navigating internal processes and more time supporting customers.

What you’ll do
- Lead, develop and empower the EMEAI Commercial Operations team.




- Own and continuously improve the end-to-end quote-to-cash process.
- Strengthen CRM governance, data quality, automation, analytics and forecasting.
- Develop effective deal-desk, CPQ, pricing and commercial approval processes.
- Ensure won opportunities are converted efficiently into accurate system orders.
- Improve the handover to Finance for billing, invoicing and revenue recognition.
- Establish a consistent regional approach to bids, tenders, RFPs and framework agreements.
- Strengthen contract lifecycle management and commercial compliance.
- Improve visibility across order status, inventory, logistics, fulfilment and delivery.
- Lead cross-functional transformation and continuous-improvement initiatives.
- Use commercial data and feedback to identify bottlenecks and improve the customer and employee experience.

What you’ll bring
- Significant experience in commercial operations, revenue operations, sa

📌 Director of Commercial Operations (Madrid)
🏢 Oxford Instruments
📍 Madrid