Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

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Sales Generation:
· Meet sales goals
· Analyze available sales reports and data to determine the needs of the business and set business strategies
· Set individual sales goals for sales associates, ensuring goals reflect store business goals
· Continuously motivate sales staff to meet assigned sales and productivity goals
· Support the development of associates’ sales techniques, ensuring utilization of elevated levels of sales and
service to maximize sales
· Demonstrate an in-depth knowledge of the merchandise; ensure selling staff is fluent in all aspects of product
knowledge
· Demonstrate sales leadership for staff by playing an active role on the selling floor
· Collaborate with Supervisor and Marketing to identify marketing opportunities to support sales
· Develop events/incentives that will continue to grow customer base,



with particular emphasis on building local
market

Customer Service:
· Ensure all associates provide the highest level of customer service
· Ensure staff maintains constant client communication through utilizing their client books
· Manage client database and utilize information to increase sales and client contact
· Resolve all client problems and complaints quickly and effectively
· Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective
merchandise.
· Manage all special events inclusive of collection previews, client events, sale events and center events, etc.
· Empower associates to make decisions in the customer’s best interest that also support the Company’s
philosophy

Operations:
· Ensure facility maintenance, presentation and organization
· Ensure cash control procedures are properly followed including: bank deposits, safe funds and petty cash
· Control store expenses

📌 Concession Store Manager (Las Palmas de Gran Canaria)
🏢 Michael Kors Stores California
📍 Las Palmas de Gran Canaria