Job Title:
Sales Support Specialist - (French speaking) - Onsite - BM01
Job Description
Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Sales Support Specialist you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Sales Support Specialist on our team, you will:




- Respond to seller queries in a timely and accurate way, via email.
- Identify needs and help them use specific features. You play a key role in educating our seller base.
- Be a mediator between internal stakeholders and sellers.
- Communicate in a clear and concise way, adapting your answers to the needs of each seller.
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
- Update our internal databases with information about technical issues and useful discussions with sellers.
- Inform sellers about new features and functionalities.
- Assist content managers in improving our FAQ, aiming to reduce the overall contact rate by providing qualitative self-help to our sellers.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go bey

📌 Sales Support Specialist (Barcelona)
🏢 Concentrix
📍 Barcelona