13 ago
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Glovo
|
Barcelona
Company Description
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
YOUR MISSION
Own the end-to-end strategy to detect, prioritize, and resolve assortment data quality issues across a catalogue of +10 million products, leveraging AI-powered tooling and automation to ensure that what millions of users see every day on Glovo is accurate, consistent, and complete, at speed and scale.
THE JOURNEY
You will be the operational and strategic backbone of our Assortment and Content Quality team, working at the intersection of data, operations, product, and intelligent automation. Specifically, you will:
Strategy & Prioritization
- Define the logic for prioritizing fixes across 10M products, balancing error severity, business impact (GMV, visibility),
and market coverage
- Design the error classification framework: Title mismatches, Image mismatches, and Catalogue Override conflicts each have distinct root causes and resolution paths
- Transform one-off data script outputs into a recurring quality dashboard that tracks PIM health over time, not just point-in-time snapshots
Operational Process Design & Automation
- Build and document the end-to-end resolution workflow: defining which issues are resolved autonomously by AI/automation, which agents handle, which escalate, and which require Product or Data Hub intervention
- Identify and drive automation opportunities across repetitive, rule-based quality tasks, reducing manual effort while maintaining accuracy at scale
- Define SLAs, quality standards, and productivity metrics for the agents team
Cross-functional Collaboration
- Partner daily with Data Engineering to refine AI-driven error detection
📌 PIM & Catalogue Project Manager (Barcelona)
🏢 Glovo
📍 Barcelona