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About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Experience Services is seeking a Director,



E&U; Cloud Agentforce Adoption & Implementation who combines deep hands-on implementation expertise with the ability to guide customers through the transformative potential of Agentforce within Salesforce Energy & Utilities Cloud on Core.

At Salesforce, we are entering a defining moment — the convergence of autonomous AI agents, industry-specific data models, and modern API-first architectures is reshaping how utilities deliver services to their customers. This role is at the forefront of that transformation.

Key Responsibilities

Agentforce Adoption for E&U; Cloud (Primary Focus)
- Define and lead the Agentforce adoption strategy for E&U; Cloud customers — from initial use case identification through deployment and value realisation
- Design and demonstrate Agentforce solutions tailored to utility business contexts: customer service automation, field workforce enablement, outage response, billing enquiries, and energy advisory
- Build and maintain a library of Agentforce reference implementations, demos, and playbooks specific to the E&U; industry
- Lead executive and technical workshops with customers to identify w

📌 Director, Energy (Madrid)
🏢 Salesforce
📍 Madrid