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The Position
Job description
The IT Technical Analyst for ServiceNow IRM focuses on assisting with requirement gathering, supporting project objectives, and performing routine data analysis under the guidance of more experienced analysts. In this entry-level role, you will operate within well-defined, routine tasks, focusing on continuous learning and applying core business analysis principles. By supporting the delivery of clearly documented requirements and assisting with problem definition, you will build foundational skills while contributing to the design of specific IT solution features.
Description of the area
Job Responsibilities
- Scope / (Content Leadership): Operates within well-defined, routine tasks under close supervision, with a primary focus on continuous learning and adherence to established business analysis principles, frameworks, and standards. Executes work within existing templates and processes, proactively seeking clarification and collaborating effectively with team members to build confidence and capability.
- Accountability/Problem Solving: Supports senior Analysts and Solution Architects in analyzing technical problems within a defined scope, contributing to problem definition, and identifying potential root causes under guidance. Elicits and clarifies stakeholder needs, analyzes and maps requirements, and assists in identifying and presenting basic solutions. Accountable for the timely completion and quality of assigned discrete tasks and delivering clearly documented requirements.
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📌 IT Technical Analyst (Madrid)
🏢 Roche
📍 Madrid