About D-edge
Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.
About D-edge
Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.
Every day, we help more than 17,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions.
As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike. D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localized support, services, and tools. With its general network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. At D-EDGE we are driven by these 4 key values:
- We care about people #PEOPLE FIRST
- We dare to share #OPEN COMMUNICATION
- We embrace change #ADAPTABILITY
- We go the extra mile #GO BEYOND

THE TEAM
Customer Service is at the heart of our value proposition.



The different teams within it support our clients throughout their journey, ensuring they have the best possible experience.
The Technical Support Team provides Level 1 assistance and incident resolution, while also playing a key role in the continuous improvement of our solutions. By gathering and sharing user feedback with the Product teams, they help evolve our services to better meet client needs.
What You'll Do
As a Customer Service Agent you will be the first point of contact for our hospitality clients. In this role, you’ll ensure smooth communication, route client queries efficiently, and resolve requests whenever possible — all while delivering service with a smile This position is a great springboard for your career, with clear opportunities to grow into more technical and functional roles.
- Answer calls and emails professionally and warmly.
- Understand client needs, assess urgency, and direct inquiries to

📌 Client Service Agent (España)
🏢 D-Edge Hospitality Solutions
📍 España