Responsibilities
- Taking, confirming and inputting customer orders
- Monitoring customers and liaising closely with commercial, logistics and quality departments
- Inputting purchase orders
- Dealing with customer queries and responding in a timely manner
- Sending requested quality documents to customers and liaising with the Quality team when necessary
- Sending product samples to customers when required, including handling samples in the office or coordinating with warehouses
- Sending price quotes to customers, liaising with the Product Management team and collecting necessary information
- Assisting with lead qualification
- Arranging and following up on samples
- Logging opportunities and quotes in the CRM system
- Supporting sales reps with follow ups on open quotes, opportunities and sample requests
- Updating CRM data to ensure sales reps have accurate and up to date information
- Assisting with the preparation of tender documents or contract renewals
- Acting as the first point of contact for internal requests on behalf of the sales team




- Ensuring sales reps are informed of any customer issues, delays or operational changes
- Liaising with the Finance team on the creation of new customers and the updating/uplifting of credit limits
- Monitoring shipments to customers when necessary and ensuring high levels of customer service
- Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts
- Producing reports for senior managers
- Making travel arrangements for senior managers and, as required, for members of the commercial team

Requirements
- Fluency in English and French is essential
- Proven experience in a commercial, sales support, or analytical role.
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, interpersonal, and customer service skills (internal and external).
- Advanced Excel proficiency (e.g., pivot tables, VLOOKUP, formu

📌 Sales Support Specialist, French Speaker (España)
🏢 Jobtailor
📍 España