Technical Support Advisor (España)

Technical Support Advisor (España)

13 ago
|
Convergys
|
España

13 ago

Convergys

España

Technical Support Advisor (German - speaking) Hybrid -MA05Applylocations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R Job Title:Technical Support Advisor (German - speaking) Hybrid -MA05Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Technical Support Advisor in Barcelona (Onsite), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies,



and the continuing support you’ll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.At Mahle SBS as a Technical Support Advisor on our team, you will:-Provide technical support and assistance to customers via e-mail and phone.-Addresses, responds and resolves to customer inquiries on products and services, including installation, operational functions, troubleshooting and maintenance. -Provide response in a timely manner to customers queries and focuses on building close long-term client relationships. We are looking for a passionate candidate with a high sense of Teamwork. Key Responsibilities & Tasks:- Delivers training to OEM ́s and assemblers as per request and business needs.- Deploys high level knowledge in the market and collect information for corrective action & improvement. - Takes control of OEM ́s claim by escalating to key compa

📌 Technical Support Advisor (España)
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