Key Account Manager (España)

Key Account Manager (España)

13 ago
|
Noatum Maritime
|
España

13 ago

Noatum Maritime

España

Noatum Maritime Services operates as local agents in ports, acting as the eyes and ears on the ground in over 1056 ports across 130 countries. Offering a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, Noatum Maritime Services supports clients by connecting the dots through their value chain from load port to discharge port.
Our clients include Cargo Owners, Traders, Miners, Oil Majors, Ship Owners, Ship Operators, and Ship Managers, handling a wide array of goods and vessel types such as containers, dry bulk, breakbulk, project cargo, crude oil, refined products, natural gas, and passengers.
Noatum Maritime Services differentiates itself through specific domain knowledge, local relationships, understanding of local nuances and risks, and the ability to leverage the assets and scope of services within their broader ecosystem to provide value-added solutions to clients.
The Key Account Manager will be responsible for developing and maintaining strategic relationships with key customers,



ensuring the successful implementation and delivery of agreed service levels across all ports and operational locations. The role acts as the primary link between customers, commercial teams, and operations, driving customer satisfaction, operational excellence, commercial growth, and long-term account retention.
The Key Account Manager will support will support the execution of customer-specific contractual agreements, oversee performance management through KPIs and SLAs, and identify opportunities to enhance service delivery and create additional value for customers.
Key Responsibilities
- Key Account Management : Develop and maintain strong relationships with assigned key customers, acting as the primary point of contact to ensure customer satisfaction, retention, and long-term partnership development.
- Contract & SLA Management : Support the implementation and management of customer-specific agreements, Service Level Agreements (S

📌 Key Account Manager (España)
🏢 Noatum Maritime
📍 España

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