Danish-Speaking Customer Success Specialist. (España)

Danish-Speaking Customer Success Specialist. (España)

13 ago
|
Creditstar Group
|
España

13 ago

Creditstar Group

España

Creditstar Group is a rapidly growing international consumer finance company, headquartered in Tallinn, Estonia and operating in multiple European markets.
At the core, we are a financial technology company that uses automated processes, algorithms and data analysis to make financial instruments easily available to a population of more than 175 million people in our target markets. We are a team of ambitious professionals who value innovation, effective efficiency, high growth, and high performance. For more information on the group, please visit
Our vision is to build and deliver digital banking products of the future. If you are interested in building your career with a dynamic and innovative team, then we invite you to apply as a
ROLE: Danish-Speaking Customer Success Specialist
We are currently looking for a new fluent speaking Danish speaking Customer Success Specialist to join our team. Being fluent in Danish & English languages (written and verbal) with excellent communication skills and previous experience in customer service is essential,



as you will be responsible for providing our DK customers with outstanding customer service experience. This position will be at the heart of the operation.
YOUR RESPONSIBILITIES
As a Customer Success Specialist, you will be responsible for providing fantastic customer service experience for our DK-based customers. The job involves managing client applications, maintaining and developing existing customer relations and replying to enquiries.
- Customer Support. Managing and maintaining existing customer relations and replying to all income and outcoming enquiries via email, chat and phone
- Loan administration. Including but not limited to reviewing applications, making lending decisions, verifying customer information, and ensuring information accuracy as well as compliance with relevant regulations
- Debt Collection. Offering additional support for the Debt Collection Team on busy collection days
- Compliance. Working wi

📌 Danish-Speaking Customer Success Specialist. (España)
🏢 Creditstar Group
📍 España

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