About the Role
As an Implementation Specialist with Thomson Reuters, you will:
- Act as a specialist in large, cross‑functional software implementation team that specialises in e‑invoicing solutions.
- Work directly with global clients to understand their ONESOURCE Pagero implementation requirements. You'll run product demonstrations, deliver end‑user and super‑user training whilst configuring the software to meet their requirements.
- Use your analytical, project management and problem solving skills to test client software implementations.
- Troubleshoot issues and ensure that project plans are running to the required timelines and within budget.
- Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales and support) on a range of pre‑sales software demos, and prospectively scoping client needs.
- Design, develop, and document project deliverables according to timelines and budgets.

About You
You’re a fit for the role of Implementation Specialist if your background includes:




- An interest in software and how it is implemented and configured at a range of general institutions.
- An understanding of basic coding with the desire to learn and develop your skills within a software setting.
- An analytical mindset. You may have gained this through your academic studies or wider interest in coding, economics or project management.
- A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients.
- Excellent communication skills in English and French, able to deliver the highest level of customer service to our clients.

What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Bala

📌 Implementation Specialist (Madrid)
🏢 Powertofly
📍 Madrid