We are looking for a Technical Support Specialist with strong experience in IT support across mixed office and manufacturing environments to support global plant IT systems and business applications. This hybrid role based in Noblejas, Spain, involves providing tactical IT support, troubleshooting hardware and software issues, managing service tickets, and collaborating with integral IT teams to ensure reliable, secure, and high-performance IT operations.
Provide hands-on IT support and follow-up for end users with hardware, software, phones, and network equipment
Diagnose, repair, install, and upgrade supported IT systems following standard procedures
Log, track, and resolve IT service tickets efficiently using service management tools, ensuring SLA compliance
Support a variety of devices including computers, printers, servers, conference room systems, and network-connected plant equipment
Deploy new hardware, software, and processes to support global IT projects and lifecycle replacements
Collaborate with global IT teams and business units in individual and group meetings




Minimum 3 years’ experience in IT or technical support roles, preferably within manufacturing or industrial environments
Proven expertise in hardware and software troubleshooting, installation, and upgrades
Experience with IT service management tools (e.g., ServiceNow, Remedy, JIRA) and ticketing systems
Familiarity with network equipment, printers, servers, and conference room technology is a plus
Ability and willingness to provide flexible support hours, including 24x7 coverage
Work in a dynamic hybrid role supporting critical manufacturing IT systems
Collaborate with diverse global IT teams driving continuous innovation and system reliability
Opportunity to build diverse IT skills in a growing industrial environmentCompetitive market salary and long-term contract opportunity
About Us Ascendion is a global AI-first software engineering company delivering innovative solutions across Cloud, Salesfo

📌 Technical Support Specialist Software (Noblejas)
🏢 Ascendion
📍 Noblejas