We are looking for a Senior Product Manager to join our post‑booking product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely.
It's a huge surface area, and it's where trust in Perk is really tested.
Today, the tools exist — AI chat, intelligent triage, self‑serve trip management, a Support Center, help pages, and a team of expert agents. Customer support is fundamentally a language problem — chat, email, voice — exactly where large language models are transforming what's possible.
A strong product vision — you can paint a clear picture of what great looks like and make it real through execution, even as the AI‑powered support landscape shifts rapidly beneath you
Hands‑on with AI — you use AI tools to accelerate your own work, from research and prototyping to writing and analysis,



while applying your own taste and judgement to know what's actually good
Exceptional design taste — you hold a high bar for quality, sweat the details, and partner closely with design to get the experience right
An experimental mindset — you form hypotheses quickly, design small bets to test them, and know when the evidence is telling you something
Ability to diagnose problems with data — you can move from aggregate trends to individual signals and translate findings into product decisions
At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your resume in English if you choose to apply.

📌 Senior Product Manager (Barcelona)
🏢 Perk
📍 Barcelona