The EMEA Quality Performance Engineer is responsible for owning end‑to‑end service quality and engineering performance for a defined set of repair partners within Services Supply Chain, while also contributing to global standardization through technical documentation ownership.
The role primary focus is on quality execution, repair partner governance, and value delivery, and a secondary responsibility is dedicated to aligning, preparing and maintaining global technical documentation for assigned commodities.
The role combines Quality Performance Management accountability with engineering depth, acting as the single point of ownership for quality outcomes, partner performance, and integral serviceability standards, ensuring consistency, scalability, and efficiency across the global repair network.
Key Responsibilities
Commodity Quality & Engineering Ownership
- Own quality performance for assigned repair partners and commodity portfolio and ensure alignment with global targets;
- Drive proactive risk identification and ensure rapid containment and resolution;




- Lead corrective actions across repair partners and product lines.

Escalation Management & Root Cause Analysis
- Own end‑to‑end resolution of complex quality and engineering escalations;
- Lead structured Root Cause Analysis and ensure implementation of sustainable corrective actions;
- Coordinate with Global Engineering, GBU, suppliers, and operations to close issues effectively.

Repair Partner Engineering Governance
- Own engineering governance of assigned outsourced repair partners;
- Drive partner performance across key KPIs (quality, yield, efficiency, scrap, NTF…);
- Establish and run governance cadence (performance reviews, audits, escalation loops…).

Repair, Yield & Value Capture Execution
- Drive repair yield improvement and waste reduction initiatives aligned with business targets;
- Identify, prioritize, and execute value capture opportunities linked to repair and operations;
- Translate quality iss

📌 EMEA Quality Performance Engineer (España)
🏢 HP - Hewlett Packard
📍 España