The Cloud Systems & Services team is responsible for optimizing the business processes required for these businesses. This includes offering shared services through TD SYNNEX-owned Shared Service Center outsourced to service partners in EMEA.
The Marketplace and Process Analyst will work on projects designed to improve quality, reduce errors, and design new operational business processes. They will work with management, local sales teams, internal departments, platform owners, IT teams, customers, and vendors to gather and analyze information and make recommendations. Other project-oriented duties may be assigned as needed.
The Process Analyst should be able to analyze existing processes to reduce errors and breakdowns and improve quality. Process analysts also work on quality improvement projects and document business processes.
The team is also responsible for rolling out Cloud solutions to all TD SYNNEX entities in Europe (21 countries +).



The team will collaborate with all of TD SYNNEX's Business Unit leaders and their key partners to develop the right strategies and strive to deliver best-in-class systems with maximum impact and synergy across Europe.
Identify process gaps and propose improvements to enhance operational performance.
Provide insights and recommendations based on operational data.
Act as a liaison between business operations and IT/platform teams .
Customer-oriented mindset with focus on service quality
Understanding of eCommerce and Cloud business models
Knowledge of IT software / services / SaaS industry
Data analysis (Excel, reporting tools, etc.)
Experience with SAP and Microsoft Office tools is a plus.
Understanding of vendor ecosystems and IT distribution channels is an advantage
IT Channel experience or Software vendor experience is a definite advantage.
Exceptional written and oral communication and presentation skills in English; Professional office environment within an international and results-driven organization.
Hybrid work model wi

📌 Cloud Specialist (España)
🏢 TD Synnex
📍 España