13 ago
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YDU JC Air Cond & Ref Inc.- Dubai
|
España
13 ago
YDU JC Air Cond & Ref Inc.- Dubai
España
Billing & Order Entry AdminApplylocations: Las Rozas-Madrid-Spaintime type: Full timeposted on: Posted Todayjob requisition id: WD You will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.Primary Duties:* Managing and processing orders.* Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.* Processing data for new orders and order modifications.* Create billing invoices and credit notes.* Preparing & sending indexation renewal letters to customers.* Requesting guarantees for the placed orders.* Completing commercial correspondence and supporting project managers with order related matters.* Communication verbally and in writing in English and Dutch or French or German or Italian.* Be the first point of contact for contractual questions from our customers.* Checking contracts and approvals in our CRM tool.* Support and manage dispute resolution.* Communicating proactively with clients.* Run calculations for customer offers.Job Requirements:Required:* Fluency in English and Spanish* Excellent verbal and written communication skills.* Ability to effectively communicate with internal and external customers.* Excellent proficiency with MS Office suite.* Effective time management, in order to meet deadlines.* A positive attitude and ability to provide an excellent customer service.* Ability to work independently and to carry out assignments to completion.* A team player who enjoys working in a team environment.* Minimum experience working in an administrative role preferably within Finance or Legal.Preferred:* Previous experience in finance, customer service,
📌 Billing & Order Entry Admin (España)
🏢 YDU JC Air Cond & Ref Inc.- Dubai
📍 España