13 ago
|
Spring Care
|
Las Palmas de Gran Canaria
13 ago
Spring Care
Las Palmas de Gran Canaria
Spring Health is a general mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
The Implementation Manager, reporting to the Manager, Implementation, will lead a world-class customer onboarding process from the transition out of Sales through the handoff to Customer Success.
This role will be Spring Health’s primary implementation resource for customers based in EMEA and will also support US-based customers where time-zone alignment allows. You will serve as a detail-oriented project manager and trusted customer consultant, bridging internal and external teams to resolve complex issues and maximize customer programs. Lead end-to-end project management for customer implementations.
Manage project plans for internal and external stakeholders and provide timely updates.
Project teams and internal operations stakeholders stay seamlessly aligned.
Bachelor’s degree or higher.
~Advanced experience with customer relationship management and project management tools, such as Salesforce and Rocketlane.
~ Multilingual, with professional fluency in English and at least one additional language relevant to the customers this role will support.
~ We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Spring
📌 IT Technical Consultant (Las Palmas de Gran Canaria)
🏢 Spring Care
📍 Las Palmas de Gran Canaria