Are you passionate about the automotive world and committed to delivering exceptional customer experiences?
¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.At Foundever, we are expanding our teams in Madrid to support an exclusive luxury automotive project, offering long‐term stability and career growth within a global, people‐centric company.
This opportunity is adecuado for customer service professionals who enjoy working with high‐end brands in a dynamic and quality‐driven environment.
Location: Madrid, Spain
Work model: Hybrid
Working hours: Full‐time – 39 hours per week
Contract: Permanent contract
Salary: €22,000 – €23,000 gross per year (language bonus included)
Start date: 20 July 2026
Initial training: Fully paid, on‐site in Madrid
Your role
- Provide multi‐channel customer support aligned with luxury brand standards
- Manage customer inquiries, requests, and incidents efficiently
- Deliver a premium customer experience across all interactions




- Act as a brand ambassador, ensuring quality, accuracy, and professionalism

What we offer
- Permanent, full‐time contract
- Rotating schedule from Monday to Friday between 07:50 and 20:00
- Gross annual salary starting at €22,100, including language bonus
- Additional availability bonus of up to €400 gross per month for weekend coverage outside regular working hours
- Fully paid initial training (3 weeks), Monday to Friday from 09:00 to 18:00
- Hybrid work model according to project guidelines
- A stable role within a global company focused on people development and employee experience

What we are looking for
- Native or bilingual Spanish
- Advanced English level (minimum C1)
- Previous experience in customer service
- Strong customer orientation and digital skills
- Interest in the luxury automotive sector
- Portuguese language skills are a plus
- Legal eligibility to work in Spain

At Foundever, we invest in your pr

📌 Luxury Automotive Expert – Spanish (Chamartín)
🏢 Foundever
📍 Chamartín