Senior Implementation Manager (España)

Senior Implementation Manager (España)

13 ago
|
Spring Health
|
España

13 ago

Spring Health

España

Our mission: e liminating every barrier to mental health. Spring Health is a integral mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
The Senior Implementation Manager, reporting to the Manager, Implementation, will independently lead complex, high-impact customer onboarding from the transition out of Sales through the handoff to Customer Success.



This role will be Spring Health’s primary implementation resource for customers based in EMEA and will also support US-based customers where time-zone alignment allows. You will serve as a strategic project leader and trusted customer advisor, bringing in-depth implementation expertise, strong analytical judgment, and cross-functional influence to align stakeholders, resolve complex issues, and maximize customer outcomes. Occasional travel may be required for company or team meetings/events.
Lead end-to-end project management for complex, high-impact customer implementations, independently determining the approach, governance, and path to go-live.
Serve as the primary customer contact and trusted advisor during implementation, building strong relationships with senior customer stakeholders.
Manage integrated project plans and multiple workstreams for internal and external stakeholders, synthesizing status, decisions, dependencies, and risks

📌 Senior Implementation Manager (España)
🏢 Spring Health
📍 España

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