Ready to represent the ultimate icon of luxury and German engineering?
Mercedes-Benz is one of the most recognized and prestigious automotive brands in the world, famous for luxury, style, and cutting-edge innovation.
We are looking for Native Danish speakers who want to swap the Danish rain for the beautiful Greek sun and join our frontline support team in Greece If you are a natural problem solver who appreciates premium quality and wants to launch an international career with a legendary integral brand, this is your chance.
As a Customer Expert for Mercedes-Benz, you will be the primary voice and digital point of contact for drivers across three main areas of support. Connected Mobility Services: Help tech-savvy drivers set up their Mercedes Me App, activate digital extras, book appointments online, and troubleshoot app login issues. You will guide users on connecting their mobile phones to their car and setting up internet hotspots.
Premium Customer Service: Answer general inquiries regarding vehicle warranties, car documentation, service histories,



and assist with booking maintenance appointments at local dealerships.
Your Danish is flawless: You possess excellent written and oral communication skills in Danish (C1 level).
Your English is strong: You have a solid B2 level in English, which is required for your comprehensive training and daily operations.
You easily navigate mobile software (iOS and Android), understand basic hotspot connectivity, and can handle a typing speed of 25 words per minute.
No formal experience is required, though customer service experience is preferred. Having a driver's license or good geographical knowledge is a massive plus
Dedicated real estate support to help you find the perfect apartment under the sun
Competitive salary and performance bonuses tied to your quality scores (CSAT) and service levels.
Enjoy awesome team activities both during and outside of working hours, plus official brand-related goodies like premium clothes, mug

📌 Danish Customer Support Specialist (España)
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📍 España