Reporting to the GM on property and VP of Wellness (AB Living Corporate), the Director of Wellness Operations will oversee and manage the day-to-day wellness operations and carry out all related management tasks, coordinating the wellness team according to business demands and fulfilling annual targets and KPIs, whilst supporting and collaborating with the VP of Wellness in executing corporate-led initiatives at property level.
Purpose SHA Wellness is built on a philosophy of integrative health, combining evidence-based medicine, holistic wellbeing, and cutting-edge science to help guests achieve lasting lifestyle change. The Director of Wellness Operations must be a genuine ambassador for this philosophy, demonstrating a personal commitment to holistic health and the ability to translate SHA’s vision into every aspect of the guest and team experience. Management and coordination of the SHA Wellness team and oversight of day-to-day operations.
Constant communication and alignment with the Medical Director of the Clinic Area.



Wellness & Clinic should work together as one team and not in silos.
Team management from all involved wellness disciplines including daily communication of relevant guest information, follow-up of clinic cases, and the performance of all team members.
Supervision and daily yield management of the compulsory software and proper use of data.
Maintain compliance with health and safety procedures, whilst ensuring hospitality standards are met and the guest service journey pre, during, and post stay is reflective of a luxury environment.
Support and coordinate the training process of the team, along with the Human Resources departm
Provide leadership and direction to the wellness team, including hiring, training, mentoring, and evaluating staff to ensure high performance and engagem
Build and maintain a talent network including specialists, therapists, movement experts, and wellness coaches, ensuring manning requirements are always fulfil
Budget pre

📌 Human Resources Operations Manager (España)
🏢 Sha
📍 España