We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles. We are currently looking for a German Speaking Customer Service & Sales Support Representative to join us at our facility in Asturias, Spain.
The Customer Service Representative (CSR) receives and processes customer orders, providing service information to external customers and potential customers. Manage customer service inquiries to ensure requirements are met. Make root cause analysis, solve problems, and process customer complaints and returns, according to the Complaint Management process and return policies. Performs quality control checks and takes subsequent corrective actions.
Ensure quality data integrity and accuracy: customer master data maintenance, materials,



invoicing, inventory management, reconciliation, transfer pricing, etc.
Liaise with various internal and external stakeholders: sales, logistics, supply chain, credit controllers, data management team, carriers, warehouse, and customers.
Bachelor’s degree or equivalent through experience
~ Advanced fluency in German and English language skills, other languages are valuable
~ Proficient in Word and Excel. Good knowledge of SAP.
~ Skills: Problem-solving, analysis, organization, customer focus, active listening and good communication skills, multitasking, oriented to quality and building collaborative relationships.

We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Performance Coatings and Mobility Coatings, which serve fou

📌 German Speaking Customer Service (España)
🏢 Axalta Coating Systems
📍 España