This job is with Amazon, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
EUCO On-Road Services is looking for a Lead to support in ongoing and upcoming projects. This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create process solutions.
The successful candidate should be able to communicate efficiently with different stakeholders, since it will require a proactive written and verbal communication with other departments and external stakeholders.
Key job responsibilities
- Be an active player on daily escalations
- Support different CO processes (metrics deep dive and projects)
- Identify root causes of deviation, via cause and effect analysis
- Drive process improvements and develop team members' ability to keep pace with our rapid growth, while motivating others
- Review and analyze deviations data,



followed by development of corresponding action plans to reduce future deviations
- Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any processes that are impacting the quality performance
- Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements
A day in the life
This position is office-based. The position offers fixed work schedules (morning, afternoon, night or central shift), with rotating rest days throughout the week.
BASIC QUALIFICATIONS:
- Knowledge of advanced English at CEFR level B2/C1
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Relevant experience in an analytical tasks or projects, working with data
PREFERRED QUALIFICATIONS:
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams - Previous experience within transportation o

📌 CO On-Road Svc Lead, Central Operations (Barcelona)
🏢 Amazon
📍 Barcelona