13 ago
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ERNI Spain
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España
Interested in helping evolve a SaaS platform used to manage critical business data?
Join our expert team to work on a Data Governance environment, contributing to the configuration, support and continuous improvement of a SaaS platform. You will apply your knowledge of Collibra or similar solutions, combining a software engineering mindset with functional analysis, incident management and platform administration. You will work closely with business users and technical teams while supporting application upgrades, integrations and releases.
Besides your team and manager, you will have several support figures like a godparent, who will help you with the practical and administrative aspects of daily life during your first 6 months.
You will have regular 1:1 meetings with them, and recurrently, you will work on your development plan to define your short-, medium-, and long-term goals.
We strongly encourage growth and continuous training. We aim for you to learn, experiment, and evolve within an environment where teamwork and support from more senior colleagues are key.
Software Engineering background with an interest in SaaS platforms and enterprise applications.
• Similar Data Catalog or Data Governance platforms will also be considered.
• Experience in application configuration, incident management and business user support.
• Understanding of APIs, integrations and application environments such as Development, QA and Production.
• Familiarity with Jenkins and supporting software releases and platform upgrades.
You will be responsible for managing and investigating application incidents while supporting business users and coordinating with the appropriate technical teams. Configuring and maintaining the Collibra platform or a similar SaaS solution, including APIs, connectors and application settings across Development, QA and Production environments. Opening and following up vendor tickets, identifying software defects, supporting upgrades and staying aligned with new
📌 Support Engineer (España)
🏢 ERNI Spain
📍 España