Global Business Services (GBS) aspires to be the Partner of Choice for Suntory Global Spirits, creating exceptional value through the superior delivery of business services and solutions. The Procure-to-Pay Operations and Payments Analyst role ensures controlled, on-time execution of retained payment approval activities following the finance BPO outsourcing transition. The role governs payment proposals, online banking approvals, bank portal entries and uploads, secure bank file generation and transmission, payment exceptions and failures, urgent or manual payments, vendor remittance advice, and low-volume check printing and deposits.
The PTP Operations & Payments Analyst partners with the BPO Provider, PTP Global Process Owner, Accounts Payable, Treasury, IT, banking partners, and business stakeholders to protect payment controls, resolve escalations, monitor SLAs and KPIs, and improve end-to-end payment reliability. This role reports to the Integral Delivery Lead and collaborates with global and regional leaders to standardize payment governance and support a secure, compliant,



and efficient payment operating model
Define, maintain, and communicate written delegation of authority requirements, payment approval thresholds, and approval procedures to the BPO Provider and relevant internal stakeholders, including Invoice to Cash.
Provide and maintain the annual payment calendar, aligned with the BPO Provider, Treasury, Accounts Payable, business cycle requirements, banking cutoffs, and regional holidays
Authorize final payment approvals in the online banking application and provide retained oversight of bank portal entries, payment uploads, and approval workflows
~ partner with IT, Treasury, banking partners, and the BPO Provider to resolve file or interface issues

~ Review payment exception reports and resolve bank rejections, failed uploads, transmission failures, duplicate or control risks, and other payment readiness issues

Define justified reasons for manual or

📌 Business Analyst, Business Analysis (España)
🏢 Beam Suntory
📍 España