We have an exciting new opportunity for a Business Transformation & Project Manager, based in our Madrid office in the Torre de Cristal.
The Business Transformation & Project Manager is responsible for leading business transformation, operational excellence, technology-enabled process improvements, and strategic projects across Southern Europe. The role combines technical expertise and strong operational and business insight to bridge the gap between Operations, Technology, Data, and Business Partners.
This position plays a key role in the implementation of the Southern Europe Target Operating Model (TOM), ensuring scalable processes, data-driven decision making, system integration, and alignment with European critical initiatives. The role is expected to contribute both from a functional and technical perspective, including data analysis, systems design, automation, and technology governance.
Leading business transformation and process excellence initiatives across Southern Europe, identifying operational improvements, automation opportunities and scalable ways of working.




Coordinating strategic projects across Operations, IT, Finance, Underwriting, Claims and Data teams, ensuring clear governance, reporting and interested party alignment.
Developing critical metric frameworks, dashboards and management information to support data-driven decision making, operational performance and executive reporting.
Translating business requirements into detailed and IT-related specifications, supporting system integration, automation, testing and implementation activities.
Applying knowledge of data, SQL, Power BI, Excel, Microsoft 365 and Power Platform to support reporting, process improvement and digital productivity initiatives
Preparing executive presentations, decision papers and project updates to support governance and decision making.
Assessing project proposals, business cases, dependencies, risks and issues, recommending corrective actions where needed.
Monitoring pr

📌 Business Transformation (España)
🏢 Markel International
📍 España