Jul 25, 2026

Dutch Speaking Customer Service Agent For Booking.comAbout Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting exceptional multilingual talent with world-class organisations across a wide range of industries, including tourism, hospitality, and travel. With a proven track record of placing thousands of professionals in rewarding careers across Europe, we pride ourselves on delivering a premium, candidate-first experience at every stage of the recruitment journey. Our mission is simple: to match the right people with the right opportunities — and to help them thrive.

Job Overview

Mercier Consultancy Group is proud to present an outstanding Dutch Speaking Customer Service Agent For Booking.com position in Spain, based on-site in the vibrant and sun-drenched city of Malaga.



This is a fantastic opportunity for fluent Dutch speakers who are passionate about the tourism industry and dedicated to delivering an exceptional customer experience to travellers exploring destinations across the globe. If you are searching for Dutch-speaking jobs that combine professional growth, a dynamic work environment, and the unbeatable lifestyle of southern Spain, this role is made for you.

Key Responsibilities
- Deliver outstanding customer service to Dutch-speaking travellers via phone, email, and live chat, assisting with accommodation bookings, modifications, and cancellations on the Booking.com platform.
- Provide accurate, up-to-date information on travel destinations, properties, and tourism-related services to enhance the overall guest experience.
- Handle and resolve customer complaints, disputes, and complex booking issues in a timely, empathetic, and professional manner consistent with Booking.com's service standards.
- Liaise effectively with hotels, property managers, and tourism partners to facilitate seamless travel experiences for

📌 Dutch Speaking Customer Service Agent For Booking.com (Málaga)
🏢 Mercier Consultancy Group
📍 Málaga