Do you speak English and maybe Swedish in addition to another language such as Spanish, Danish, German, French, Spanish, Italian, Portuguese or Greek. And do you like to be on the front line of our Customer Service department to answer customer questions? Grab your chance now For the Customer Service team at our head office in Barcelona, we are looking for multilingual customer service employees for 40 hours a week.

What are you going to do?
As a customer service employee you are the first contact for our customers and you speak to them by email, telephone or chat. You are also available for European customers to support our foreign customer service teams. You therefore not only speak and write fluently in English but you also master another language in word and writing, such as Swedish, German, French, Spanish, Italian, Portuguese or Greek. You also know how to answer the most diverse customer questions correctly and you translate the problem into a correct solution for the customer.

You dare to make choices,



proactively advise and help atmosphere makers in Europe to create the right atmosphere in their home. You do this through your thorough technical knowledge about our lighting products, which you gradually acquire and expand. In addition, you are accurate when it comes to registering customer data and agreements regarding orders, shipments and return or warranty shipments in our CRM system. In this position it is possible to work from our head office in Barcelona. Of course you will first be trained by one of your colleagues, before you start working independently.

We are looking for you because you...
- master differentlanguages in word and writing;
- your English is also of a good level;
- are communicative and have a smooth chat;
- have already gained experience as a customer service employee;
- can work well with systems (preferably Salesforce) and can multitask well;
- are stress-resistant and don't let yourself get upset easily;
- you're available duri

📌 Customer Service Employee | Multilingual | Barcelona
🏢 Qlf Brands
📍 Barcelona