Be the key to excellent customer service in our Portuguese country Join our team as a Spanish and Portuguese-speaking Customer Agent and create memorable customer experiences. Bem-vindo to a role where positive interactions begin with a Portuguese 'Olá'

How you’ll be hosting with heart
- You are the interface between Limehome and the guest as the first point of contact for any inquiries along all channels.
- You have a watchful eye and open ear when it comes to feedback from the guest and can find creative solutions for problems.
- You give our guests a great Limehome experience by responding to their individual needs, providing all relevant information and leaving your personal touch when interacting with them.
- You identify pain points & potential for improvement in day to day business and proactively propose solutions.
- You stay in close contact with our Guest Relations Managers to present an optimal solution for each guest no matter the situation.

What you need to shoot for the stars
- You have a passion for communication and attending to guests’ needs.




- You communicate fluently in Spain, Portugueseand English, other languages are a plus.
- You have a passion for customer service and stay calm even in stressful situations.
- You fully support the concept and vision of Limehome and work zealously to achieve our goals.
- You don't mind working during the weekend or at night.
- Previous experiences in the hotel industry, a call centre or a start-up environment is a plus.

We are designed to stay because
- Competitive Salary: Versátil monetary benefits (Payflow) + a competitive salary that helps you enjoy life in Spain.
- Visit Munich: International travel to our headquarters in Munich.
- Oneteam: Great team spirit with regular team lunches and events as well as regular feedback sessions and constant support from your team.
- Remote/Hybrid Office Model: We offer a flexible and empowering work environment - work from our office in Madrid or from home.
- Limitles

📌 Customer Service Agent (Madrid)
🏢 Limehome
📍 Madrid