HELP MAKE THE WORLD MORE HOSPITABLE
The hospitality industry is uniquely human, and it deserves technology that’s
just as inspiring as the people behind it. At Mews, we’re transforming the
industry with a platform that helps hotels run smarter, move faster and create
better guest experiences.
You’ll work with smart, curious people who care deeply about what they do.
You’ll have autonomy and the trust to make good decisions and move quickly. And
you’ll enjoy a real sense of purpose as you see the impact of what we’re
building.
If you’re motivated by ownership, curiosity and meaningful impact, and are
driven to deliver consistent high performance, you’ll feel at home here.
ABOUT THE ROLE
Let's get into the specifics. It’s impossible to capture every nuance of a role
– especially at a rapidly growing company like Mews – but if we had to distil it
into a job description (which we do because this is a job description), it would
be this:
The PayOps Analyst will own the operational health of Mews’ card payment flows,
keeping merchants paid accurately and on time as transaction volumes grow. The
role exists to catch failures early, resolve incidents properly and turn
recurring issues into better controls, reporting and ways of working. With Mews
operating across multiple markets and working closely with general payment
providers, the scope is broad and the decisions have a direct effect on
merchants.
You will sit between our merchants, internal FinTech teams and payment service
providers such as Stripe and Adyen. Alongside running daily operations, you will
take ownership of PayOps metrics and help the function mature through clearer
accountability, stronger runbooks and smarter use of data and AI.
Card payment operations become more complex as markets, providers and
transaction volumes grow. We need someone who understands the full transaction
lifecycle, knows where failures tend to occur and can design fixes that hold up
as volume increases.
WHAT YOU WOULD DO
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📌 PayOps Analyst (España)
🏢 Mews
📍 España