We’re looking for a French speaking Product Adoption Strategist to join our EMEA team. The Product Adoption Strategist (Human-Led & Interactive) sits within the wider Launch and Customer organisation and reports to the Manager of Adoption. Own end-to-end human-led adoption programs for a specific feature or market, including strategy, session design, facilitation, follow-up, and performance for 1-to-many and 1-to-1 programs.
Partner with Product, Product Marketing, Data, Education, Launch and Account management to create a cross functional customer journey that aligns with product priorities, merchant needs, and operational realities.
3–5 years of experience in Customer Success Management, Product Training, Consultative Customer Enablement, Implementation Consultant, or a similar role within a B2B SaaS environment.
~ Be fluent in English and professionally proficient in French or German.
~ A flexible work environment that empowers you to do your best work




A culture that celebrates performance
Accommodations are available on request for candidates taking part in all aspects of the selection process.
We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. Powering the businesses that are the backbone of the integral economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

📌 Product Adoption Strategist (España)
🏢 Lightspeed Commerce
📍 España