Overview Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a general leader in the experience analytics space, with a growing presence across 15 offices worldwide. The Role We're looking for a Senior Product Manager to own the strategy and execution of our Voice of Customer (VoC) product. VoC is a critical part of Contentsquare's qualitative analysis suite, enabling teams to launch AI-powered surveys, combining qualitative insights with quantitative analytics to fully understand user behavior. Your work will help connect the "what" of behavioral data with the "why" of direct user feedback.
You'll partner closely with an Engineering Manager and a team of five frontend and backend engineers, forming the core of a Product Trio that drives discovery and delivery for VoC. Deepen VoC's connection to the broader Contentsquare platform, ensuring surveys, session replay,
experience monitoring, and conversation intelligence work together seamlessly to give customers a single source of truth.
Push VoC toward an AI-first approach, leveraging Sense to automate survey creation, sentiment analysis, and insight delivery, making qualitative feedback faster and more accessible for every team.
Qualitative analysis convergence. Strengthen the link between VoC and adjacent qualitative capabilities, including Conversation Intelligence to create a cohesive feedback and insights layer that spans on-site, conversational, and social channels.
Define and own the product vision, strategy, and roadmap for VoC Surveys, balancing short-term execution with a 6 to 18-month strategic horizon.
Translate customer insights, field feedback, and usage data into a data-driven roadmap that maximizes value.
AI-First Product Development
Champion an AI-first approach to VoC, working with
📌 Manager - Product Manager (España)
🏢 Contentsquare
📍 España
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