We're looking for a Customer Service Engineer to join our Customer Service Team in Granada, Spain.
We’re the world leader in Resilient Positioning, Navigation and Timing (R-PNT) solutions that improve the reliability, performance and safety of critical applications,and high-risk operations, even in GPS/GNSS denied environments.
We provide virtually fail-safe GNSS and PNT solutions for military and commercial applications worldwide.
We provide ultra-precise synchronization devices (sub-ns) and frequency distribution for applications that require high degree of reliability and precision by enabling different technological solutions based on the White-Rabbit PTP.
Working with Operative Systems based on Linux and Windows
Working on international projects with scientific and industrial installations and projects all around the world.
Answer customer's questions by phone and email related to our devices, accurately troubleshoot issues, open support tickets and appropriately engage and assign tickets to internal resources as necessary.
Finished Degree in Computer Engineering,



Electronic Engineering, telecommunications Engineering or related TIC Engineering background including Technical Degrees (FP)
Knowledge in developing and debugging device drivers, bootloaders, and board support packages (BSP)
Knowledge of Local Area Network (LAN) and Wide Area Network (WAN)
Linux user and programmer: low level drivers, scripts, peripheral configurations, libraries.
Experience on diagnosing hardware and software failures, communicate the remediation plans to users, and provide status updates
User-level Spanish and English languages is a requirement.
At least 2 years of experience working on Support Service
User-level Spanish and English languages is a requirement.
Knowledge in SCRUM, JIRA or agile methodologies
Be part of a leading and expanding company.
Health insurance.
Versátil work schedule.
International and dynamic environment in Granada, Spain with some travels and colaborations

📌 Customer Service Engineer. Granada (España)
🏢 Exceptional Dental
📍 España