Payroll Operations Manager (nordic payroll)Applylocations: ES-Granada-CArabial19time type: Full timeposted on: Posted Todayjob requisition id: R-5223Join us on a journey of endless possibilitiesAt Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.Learn more at www.stradaglobal.com## OverviewResponsible for the end to end client relationship,



ensuring that all contractual agreements are delivered on time and accurately## Key Responsibilities* End to end management of the client relationship, including all escalation* Work in partnership with Account Management to ensure accurate and timely contract revisions* Manage and identify deviations from the contractually defined standard scope of service including following the defined Change Request process. This may include but is not limited to, estimating and implementing changes and ensuring the defective input process is followed* Ongoing review of the Country Solution workbook and ensure updates are captured* Year End management* Effectively manage and monitor all client SLAs using the appropriate tools to ensure adherence to targets; if targets are not being met, root cause and action to be provided to your manager* Conduct Service Review meetings, ensuring actions and follow ups are timely and accurate* Lead Hypercare calls (where no SDM is assigned) to ensure actions are tracked and resolved* Liaise with i

📌 Payroll Operations Manager (Granada)
🏢 Strada
📍 Granada