Supervisor (English- speaking) - Hybrid- High Tech Industry HS03Applylocations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1745740Job Title:Supervisor (English- speaking) - Hybrid- High Tech Industry HS03Job DescriptionExperience the power of a game-changing careerAre you looking for what’s next? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Supervisor in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.Career growth and personal developmentThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies,



and the continuing support you’ll need to succeed.What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a Supervisor on our team, you will:- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction - Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date - Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities - Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members - Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories- Stay current on developments in client services and within the market and ensure

📌 Supervisor (English- speaking) - Hybrid- High Tech Industry (Barcelona)
🏢 Convergys
📍 Barcelona