At Gi Group, the temporary staffing and permanent placement company within Gi Group Holding—an Italian multinational and a leading provider of Human Resources solutions, we are confident that we can help you find your idóneo job. It’s simple: we take care of you and we are committed to boosting your professional career.
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We are currently looking for a COLLECTIONS SPECIALIST for a company located in RUBÍ.
What you will do
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- Review open accounts and prioritize collection actions.
- Make collection calls to recover outstanding Accounts Receivable (AR) .
- Send professional email correspondence to encourage payment of overdue invoices.
- Negotiate and resolve customer disputes , documenting root cause and outcomes.
- Build and maintain strong relationships with internal and external customers.
- Keep accurate and up-to-date collection files and records .
- Identify drivers of delinquency and elevate/discuss them with the Credit Manager .
- Review and monitor assigned accounts and relevant collection reports .
- Follow up promptly on payment arrangements and commitments.
- Contribute to process improvement initiatives and support additional team priorities as needed.
What we are looking for
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- Native Dutch and French .( mandatory)
- Fluent English and Spanish (professional level).
- Immediate availability to start .
- Availability to commute to work in Rubí .
- Availability to work Monday to Friday, from 8:00 to 17:00 .
- Strong customer service skills; ideally 1–2 years’ experience in collections with a large customer base.
- Excellent written communication and professional business writing skills.
- Strong communication, problem-solving and analytical skills.
- Accounts Receivable knowledge/experience is a plus.
- Detail-oriented, organized and results-driven.
- Knowledge of banking products/payment methods: Letters of Credit , bank guarantees, direct debits, credit cards, Bills of Exchange , drafts, RIBA , checks. xqbhyrx
- Assertive and confident in negotiating with sales teams and interfacing with senior management.
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📌 COLLECTIONS SPECIALIST DUTCH - RUBI (Rubí)
🏢 Gi Group
📍 Rubí