We are seeking an experienced and visionary leader to drive our general Sales & Service capability within Corporate IT. The role is responsible for defining and executing the technology strategy supporting Sales, Customer Service, Commercial Operations and Customer Experience across all regions and business units. The successful candidate will act as a strategic partner to Commercial and Customer Leadership while leading large-scale digital transformation initiatives and managing a global portfolio of applications, platforms and programs.
Business Domain Manager Sales & Services (m/f/x)
Define and execute the global Sales & Service strategy and roadmap.
Own the global investment portfolio and capability roadmap.
Partner closely with Sales, Service and Customer Experience leadership teams.
Lead global transformation programs across CRM, Customer Experience and Commercial platforms.
Drive innovation in AI, Customer Analytics, Omnichannel Experience and Digital Commerce capabilities.
Ensure governance, data privacy, compliance and operational excellence.




University degree in Business Administration, Information Systems, Computer Science or a related discipline.
~15+ years of experience in IT, Digital Transformation or Commercial Technology leadership.
~ Strong experience in Industrial B2B Sales, Customer Service or Commercial Operations environments.
~ Deep understanding of CRM and customer technology platforms.
~ Proven track record in managing global portfolios and budgets.
~ A highly strategic and globally visible leadership position with the opportunity to shape the future digital engineering landscape of the company.
Close collaboration with senior business executives and global teams in a dynamic, international working environment.
Competitive executive compensation including an attractive remuneration package, comprehensive social benefits, and a company pension scheme.
Liebherr is a family-run technology company that is not only one of the largest construction m

📌 Head Of It Business Domain (Madrid)
🏢 Liebherr Group
📍 Madrid