Responsibilities
Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta ocasión? Descúbralo a continuación.

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- Actively listen to and evaluate the needs of international travelers and property suppliers

- Address and clarify customer inquiries regarding reservation details, service features, and payment processing

- Deliver accurate, helpful, and timely information through phone and email channels

- Navigate complex customer scenarios with a calm mindset

Requirements

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- Native or bilingual proficiency in Icelandic (C2 level)

- Advanced level of English

- Comfortable utilizing digital workspaces, specifically Office 365 and CRM databases

- Prior experience in customer service or contact center environment

- Excellent interpersonal skills and a goal-oriented mindset

Soft Skills

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- active xqbhyrx listening

- customer service

- interpersonal skills

- goal-oriented mindset

- problem-solving

- communication

- evaluation

- clarification

- timeliness

- calm mindset

#J-18808-Ljbffr

📌 Icelandic Speaking Customer Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona