Support Engineer (Cataluña)

Support Engineer (Cataluña)

12 ago
|
Erni
|
Cataluña

12 ago

Erni

Cataluña

Interested in helping evolve a SaaS platform used to manage critical business data?
Join our expert team to work on a Data Governance environment, contributing to the configuration, support and continuous improvement of a SaaS platform. You will apply your knowledge of Collibra or similar solutions, combining a software engineering mindset with functional analysis, incident management and platform administration. You will work closely with business users and technical teams while supporting application upgrades, integrations and releases.
How do we make this happen?
With people. Besides your team and manager, you will have several support figures like a godparent, who will help you with the practical and administrative aspects of daily life during your first 6 months.
And the second most important person after you, your mentor, who will guide you through your entire onboarding and career at ERNI. You will have regular 1:1 meetings with them, and recurrently, you will work on your development plan to define your short-, medium-, and long-term goals.




We strongly encourage growth and continuous training. Each person has an individual development plan, mentoring, and access to internal technical communities. We aim for you to learn, experiment, and evolve within an environment where teamwork and support from more senior colleagues are key.
What you will bring
Software Engineering background with an interest in SaaS platforms and enterprise applications.
Experience with Collibra is highly desirable. Similar Data Catalog or Data Governance platforms will also be considered.
Experience in application configuration, incident management and business user support.
Understanding of APIs, integrations and application environments such as Development, QA and Production.
Familiarity with Jenkins and supporting software releases and platform upgrades.
You will be responsible for managing and investigating application incidents while supporting business users and coordinating with

📌 Support Engineer (Cataluña)
🏢 Erni
📍 Cataluña

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