Join Vonage and help us innovate cloud communications for businesses worldwide Senior Data Scientist — Verify V2 Data Products, Insights & Monetization
Mission
Build the quantitative foundation that proves and amplifies Verify v2's value—transforming verification telemetry into a reliable, customer-facing data infrastructure that demonstrates measurable ROI, optimizes channel economics, and lays the groundwork for an autonomous identity and verification platform.
You'll own the end-to-end data pipeline from raw events to customer-visible metrics that answer the question every customer asks: "What is this product actually worth to my business?"
What You'll Own
1. Customer Value Infrastructure (Prove ROI at Every Level)
Build the metrics that quantify customer-specific business impact:
- Design and maintain a real-time Customer ROI Engine calculating cost-per-successful-verification, fraud savings, conversion lift, and time-to-value by customer, segment, and use case
- Create customer-facing Value Dashboards showing verification success rates vs. industry benchmarks,



cost efficiency trends, and projected savings
- Develop attribution models connecting verification outcomes to downstream business metrics (account activations, transaction completion, fraud prevented)

Establish pricing intelligence at the customer level:
- Build granular unit economics visibility: cost-to-serve, margin contribution, and channel mix efficiency per customer
- Model willingness-to-pay signals and usage patterns to inform tiered pricing and custom packaging
- Quantify the revenue impact of workflow configurations (Silent Auth-first vs. SMS fallback economics)

2. Channel Performance & Optimization (Make Every Verification Smarter)
Create a single source of truth for channel economics:
- Unified performance metrics across SMS, Voice, Email, WhatsApp, and Silent Authentication: deliverability, latency, conversion rate, cost-per-success, and failure taxonomy
- Country × carrier × channel perfo

📌 Senior Data Scientist (Barcelona)
🏢 Vonage
📍 Barcelona