12 ago
|
InoHealth
|
Barcelona
12 ago
InoHealth
Barcelona
Role Overview
InoHealth is building the customer side of a preventive health platform - and this role owns it entirely. You will build and own the customer excellence function from scratch: support infrastructure, onboarding programs, training systems, and the operational frameworks that deliver exceptional outcomes at scale. This is a builder-operator role: you design the architecture and run it yourself. The builder and the operator are the same person, and that dual-mode will persist well beyond the build phase - this is a role for someone who finds energy in both. InoHealth serves HCPs, corporate clients, and health insurance companies - with hospitals on the near-term horizon. You will design tiered engagement models that scale across all segments without proportional headcount growth, own retention and
📌 Customer Excellence & Operations Lead (Barcelona)
🏢 InoHealth
📍 Barcelona