Company Description

Doctoralia: Leading Digital Health

Doctoralia is a leading global platform in the digital health sector. Our goal is to connect patients with healthcare professionals in a simple, fast, and efficient way.

Through our marketplace and mobile App, we enable users to search for private healthcare professionals and clinics, read patient reviews, check availability, and book appointments directly online. We also offer an innovative SaaS designed to help healthcare professionals manage their practices efficiently, optimizing the experience for both doctors and patients.

Innovation with NOA Notes

We have launched NOA Notes, a revolutionary tool that improves medical management and documentation, reducing the time spent on administrative tasks. Thanks to NOA Notes, healthcare professionals have already saved 9 million minutes of administrative work, allowing them to dedicate more time to what truly matters: caring for their patients.

Integral Presence

Doctoralia has been part of the Docplanner Group since 2017, a multinational company with a presence in more than 13 countries.

Our mission?

To help people live longer and healthier lives.

Our Core Values

- Think like an owner
- Learn and be curious
- Focus on results
- Keep it lean, keep it simple
- Be respectful and radically honest

Why join us?

Real impact – We help doctors help patients. Your work truly makes a difference.

At scale,



yet agile – 3,000+ employees, but still fast, flexible, and hands‑on.

Shape the future, sustain growth – Make a difference now and build for long‑term success.

Role Purpose

The Clinics CS Business Enablement Manager works closely with the Clinics Manager, acting as a key partner to drive execution, efficiency, and operational excellence across the Spain Clinics CS team.

This role collaborates closely with Team Leads and the Clinics CS team, ensuring strong alignment between strategy and day‑to‑day execution, and enabling consistent, high‑quality performance across the organization.

This is a highly hands‑on, doer role—focused on making things happen, not just defining strategy. It requires someone who can seamlessly move across projects, take ownership end‑to‑end, and ensure initiatives are effectively implemented and adopted.

With a strong focus on processes, KPIs, and AI‑driven improvements, this role translates global strategy into local execution—ensuring systems, workflows, and insights deliver measurable performance impact.

Key Responsibilities Quality & Process Accountability

- Own and manage the Quality Assurance workflow: review cases, score performance, deliver structured feedback to Team Leads, and track improvement actions.
- Ensure CS procedures are consistently followed across onboarding,

📌 Customer Success - Project Manager (Barcelona)
🏢 Doctoralia España
📍 Barcelona