52,000 - 60,000 per annum depending on experience Digital Experience & Analytics Manager
Salary: 52,000 - 60,000 per annum, dependent on experience
Permanent
London/Folkestone Hybrid
At Saga, we're evolving the way we connect with our customers, creating seamless, personalised digital experiences that support every stage of their journey across our Travel, Insurance, Money and Publishing businesses. As our Digital Experience and Analytics Manager, you'll play a central role in shaping that experience, leading a team of digital experience, optimisation and analytics specialists to ensure our websites continually deliver exceptional customer outcomes alongside measurable commercial success.
Working across the wider Saga Group, you'll combine customer insight, analytics and experimentation to drive our digital optimisation roadmap, enhance personalisation and identify opportunities that improve engagement, conversion and long-term customer value. You'll collaborate with colleagues across Marketing, Brand, CRM, Data and Technology,



using evidence-led decision making to influence strategy, champion innovation and ensure every digital enhancement is rooted in the needs of our customers.
Reporting to the Head of Digital, youll have visible impact across one of the UK's most trusted brands. As Saga continues its growth journey, you'll help shape the future of our digital experience, bringing together data, technology and customer insight to create meaningful improvements that benefit both our customers and the wider business.
We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from either our London office once a week, as well as ad hoc trips to our office in Folkestone, allowing us to collaborate and share success as a business.
Role Responsibility As our Digital Experience & Analytics Manager you will be responsible for driving the performance and development of the Personalisation roadmap in conjunction with the Data teams

📌 Digital Experience (Ore)
🏢 SAGA
📍 Ore